Trust & safety

Report a review

If you believe a review breaks our rules, tell us. Reports come from employees and employers alike, and both are taken seriously.

When to report

Report a review if you believe it is fabricated or written by someone who never worked there, names or identifies a private individual, contains personal data such as addresses or contact details, includes confidential business information, contains discriminatory, harassing or threatening language, or is part of a coordinated campaign to raise or lower a score.

When not to report

Do not report a review simply because it is negative, because you disagree with it, or because it reflects badly on your team. Critical opinion honestly stated is exactly what this platform is for and will not be removed. Employers who want to respond to criticism should use the right to reply instead.

What to include

A useful report includes the exact review, the specific rule you believe it breaks, and anything that supports your case. Reports that only say "this is untrue" without explanation are difficult to action.

What happens next

We acknowledge reports and triage within two business days. We may review internally, ask you for more information, ask the reviewer to clarify, restrict visibility in serious cases while we investigate, remove content that clearly violates policy, or take no action and tell you why. Repeat abusive reporting, including automated bulk reporting by reputation agencies, may result in restrictions.

Retaliation is a serious violation. Any attempt to identify, pressure or retaliate against a reviewer will result in permanent removal of the employer's platform access and may be reported to the relevant authority.