If your company is reviewed here, you have a public voice. This page explains what you can do, what you cannot, and how to use the reply well.
What you can do
Claim and verify your company profile, keep your company details accurate, post a public response beneath any review, submit a dispute where you believe a review breaks our rules or the law, and appeal a decision you think is wrong.
What you cannot do
You cannot edit an employee review. You cannot delete one. You cannot see who wrote it, and you cannot ask us who wrote it. You cannot pay to change a score, suppress a ranking, or have negative content removed. These limits are not negotiable, and they are the reason your positive reviews are worth anything.
How to write a reply that helps you
The reply is public and permanent, and candidates read it more carefully than the review above it. A defensive or dismissive response does more damage than the original criticism.
Acknowledge specifically. If the review describes a real problem, say so and say what changed. If it describes something you believe is inaccurate, correct the specific point without attacking the person. Do not hint that you know who wrote it, even if you think you do. That reads as a threat to every other employee considering leaving a review, and it is the fastest way to make a bad quarter look like a bad culture.
A pattern is a signal, not an attack
If forty reviews describe the same problem, the useful response is not a dispute. It is a change, followed by a reply that describes it. Our fastest rising rankings exist to give credit to employers who do exactly that.