Employee Experience Program Manager (Senior)

About the role

Overview: SOFTSWISS is hiring a Senior Employee Experience Program Manager Purpose of the role: Key responsibilities: Design and continuously improve employee experience processes across the employee journey, from key employee moments to everyday interactions. Lead employee research through interviews, focus groups, pulse surveys and engagement analysis, turning insights into prioritised actions. Own and evolve recognition programs by introducing new mechanics, improving participation and measuring their impact. Design and coordinate employee experience initiatives, cultural rituals and key moments that bring company values to life. Own key Employee Experience metrics, including engagement, belonging, culture pulse, recognition participation, employee feedback and retention. Create practical frameworks, templates and playbooks that help teams deliver a consistent employee experience. Continuously simplify processes, remove unnecessary HR noise and improve the employee journey. Required Experience: Excellent written and spoken English. 4+ years of experience in Employee Experience, Employee Engagement, Culture, HR Programs or a similar field. Proven experience designing, launching and continuously improving employee experience programs end-to-end. Strong program and project management skills, with the ability to manage multiple initiatives and stakeholders simultaneously. Experience conducting employee research, analysing feedback and engagement data, and turning insights into measurable improvements. Excellent stakeholder management and cross-functional collaboration skills. Nice to have: Experience with recognition, rewards or gamification programs. Familiarity with service design principles or employee journey mapping. Experience with HR technology or employee engagement platforms. Experience using AI to improve internal processes or employee experience. Experience working in global or distributed organisations. Main Advantages Private health insurance Sports benefits Comprehensive Mental Health Program Free English lessons (online) Local language courses Paid time off Maternity leave support Referral program rewards Upskilling, internal workshops, and participation in professional conferences and corporate events SOFTSWISS recruitment communication is conducted only through official company channels. We never ask candidates to make payments, purchase equipment, share financial details, or transfer money as part of the hiring process. If you receive a suspicious message using the SOFTSWISS name, please verify it via [email protected] Latest Publications Expert Articles February 19, 2026 Yeva Maksimava Balancing Two Worlds: How to Combine Study and Work (and Stay Sane) December 19, 2025 Maja Rajczyk Benefits of Remote Work: Why It’s Better for Everyone December 16, 2025 5 Things I Learned in My First Job in IT: Insights from SOFTSWISS Internship News November 19, 2025 SOFTSWISS Marks Third Year of Supporting Movember Health Campaign Any questions? Don’t hesitate to contact Ivana Jeremic Talent Acquisition Specialist Linkedin Share https://careers.softswiss.com/vacancies/employee-experience-program-manager-senior/