Setup Manager (Junior)

About the role

Overview: SOFTSWISS is hiring a Setup Manager – Junior to join our Game Aggregator team. You’ll support client integrations with game providers, manage setup requests, and coordinate communication between clients and internal teams to ensure smooth onboarding and operational stability. About Product: Behind the product is a team of engineers, DevOps specialists, integration experts, account managers, and partnership professionals who ensure reliable, secure, and scalable operations for operators worldwide. You’ll solve complex technical challenges and help power one of the industry’s leading aggregation platforms. Purpose of the role: Key responsibilities: Provide full support for client setup requests and technical onboarding activities Work with technical and operational documentation to maintain accurate project records Manage tasks, updates, and communication using Jira, Confluence, Gmail, and GitLab Collaborate with technical and business teams to resolve client issues and setup-related requests Monitor setup progress and ensure timely completion of integration activities Required Experience: English proficiency at B1 level or higher Russian language skills at B1 level or higher Experience in iGaming, technical support, or a similar operational role Experience working with Jira, Confluence, Gmail, and GitLab Main Advantages Private health insurance Sports benefits Comprehensive Mental Health Program Free English lessons (online) Local language courses Paid time off Maternity leave support Referral program rewards Upskilling, internal workshops, and participation in professional conferences and corporate events SOFTSWISS recruitment communication is conducted only through official company channels. We never ask candidates to make payments, purchase equipment, share financial details, or transfer money as part of the hiring process. If you receive a suspicious message using the SOFTSWISS name, please verify it via [email protected] Latest Publications Expert Articles February 19, 2026 Yeva Maksimava Balancing Two Worlds: How to Combine Study and Work (and Stay Sane) December 19, 2025 Maja Rajczyk Benefits of Remote Work: Why It’s Better for Everyone December 16, 2025 5 Things I Learned in My First Job in IT: Insights from SOFTSWISS Internship News November 19, 2025 SOFTSWISS Marks Third Year of Supporting Movember Health Campaign Any questions? Don’t hesitate to contact Ivana Jeremic Talent Acquisition Specialist Linkedin Not quite the right role? View similar vacancies: HOT Locations Serbia Support Manager – Junior August 19, 2026 PSP Support Agent – Junior August 18, 2026 Share https://careers.softswiss.com/vacancies/setup-manager-junior-5/